Nielsen: Discounts Drive Brand Love on Social Media

Nielsen recently conducted a survey to understand what drives users to Like a Facebook Page or follow a brand on Twitter, and it came out with pretty much expected results. Deals and discounts are single biggest factor for Liking/Following a brand followed by the love and the support towards a brand/celebrity. Different regions of the world echoed similar results. Users from North America showed the greatest interest in deals and discounts followed by asia-pacific.
Last year, Exact Target found similar patterns on social media where it saw about 43% of Facebook users liking a Page to receive discounts and promotions.
And in the backdrop of debate about daily deals sites and their questionable business models, Nielsen found out that more people visited sites like Coupon.com, Living social and Groupon in September than previous months thereby thrashing all the negativity surrounding these companies.

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